The overall experience in purchasing my new car was wonderful. Working with Julie was fantastic and really helped to reduce the stress of a new car purchase.

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Julie Thompson went out of her way to make my purchase the best experience I have ever had at a dealership. Her expert knowledge of the product and straightforward approach was a welcome change to what I have experienced with past transactions I would highly recommend her to anyone considering a new car purchase!

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Walked in and got help right away, was very nice and helpful in every way. Didn’t waste anytime and gave me the best price. I highly recommend Denny as anyone’s salesperson especially if they’re looking to lease or finance. I walked out really satisfied, just want to thank him for making my experience wonderful.

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Tom G. and Bob T. You Guys Have Made My First Mercedes Impression A Good One. Keep Up The Good Work Fellas! #GoMercedes

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Julie Thompson - Thank you for helping me into my new GLC. I love it ??. First and only salesperson to take so much time teaching and explaining all of the features of a new vehicle. K.D.

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Was looking to lease a 2019 C-Class and I was helped by Anthony Sanders from a online quote. I'm came in and was greeted by a gentleman name Eric Andracchio. Told him what was going on and told him the truth that I went to another Mercedes dealership a few weeks and showed him what they offered. They went and looked at my vehicle and told me they will beat any deal that was offered to me. I wasn't even there for 15 and most of it was actually looking at the car on the showroom floor.

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Mercedes advertises “The Best or Nothing.” Well, I may have thought I got the best and I legit got NOTHING. The road side service is horrendous. Mercedes should feel ashamed of themselves. I purchased a vehicle for the safety and security. Well, Mercedes did not deliver what they advertise, especially Mercedes-Benz of Cherry Hill. It was unfortunate what happened on the night of 4/5/19. Driving on the AC Expressway, I noticed the vehicle had low fuel. We got off the exit and the car wouldn’t run anymore. We were in the middle of nowhere. It looked like we were in a middle of a horror movie. Closest gas station was 2.5 miles away. Nothing but trees, fields and homes that haven’t been taken care of. My Mercedes MBRACE was not even working as the service was extremely low. Knowing I have that protection of MBUSA Roadside, I immediately alerted them I was in need of assistance from my cellphone. I called them at 5:57 PM EST. They created a case and someone should reach out to me in 10 minutes. Case Number 868186 which was given to Mercedes of Cherry Hill to handle. Over 10 minutes went by and didn’t hear a peep from anyone. Called back at 6:23PM EST, and the representative stated that no one has been dispatched because the previous case was cancelled. So, another case was created. Case Number 868218. In this case, they stated someone will give me a call within a couple of minutes. At this point, we are at a half hour. Someone should have been at my vehicle within 20 minutes. I should have received my gas to get to the closest gas station. Again, another call went to Roadside at 6:33 PM EST. Another cancelled request. The representative stated we should have someone reach out to us in 15 minutes. We waited………..and waited……. Nothing. Called again at 7:01 PM EST. They cancelled the request again. At this point, we said screw this. Even so, we said this, No one followed up to check to see if we were OK or that if we needed anymore assistance. We ended up getting an Uber to the gas station, purchasing a gas can, filling it ad back to the vehicle in another Uber. Money spent which is included with the purchase of the vehicle. The general manager of this location should be ashamed of the company he represents. If I were him, I would be embarrassed by the service that was provided. What a nightmare! You purchase a vehicle with the convenience of having the roadside which is worthless. Absolutely garbage.

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Julie Thompson was our sales associate and made this such a great experience! Please get her a desk! She was very helpful, patient and not pushy and we love our new car!

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Great. Fast and Friendly service

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Desmond is always very professional yet also very personable when my wife and I are at the dealership. He was our sales rep. when we bought our car and always comes by to say "hello" and ask how everything is going with the car and with service when we bring the car in. Pleasure to work with and has our recommendation. Ty & Renee

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I gave that rating because the service was excellent Julie Thomas was accidents the hospitality was excellent I was comfortable and the service Was excellent

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