Re: BEYOND CUSTOMER SERVICEI recently assumed a lease on Swap-A-Lease Website. The car lease I assumed was a 2017 SL450 leased from Mercedes at Cherry Hill. Unfortunately, the books in the car were that of a C-300 Mercedes-Benz. Not knowing what to expect, I called Mercedes Benz at Cherry Hill to try to obtain the correct books.Although I was not the original customer, from North Jersey no less, courtesies were shown to me as if I were.This was primarily due to Mr. Robert Mammucari, New Car Manager. Mr. Mammucari took the time to LISTEN and ACT. The latter I was in doubt of prior to calling, of course, pleasantly surprised to find I was wrong.Today, I received the proper manuals. Manuals directly shipped from Germany.I would also like to thank Tige, Parts Associate, for expediting Mr. Mammucari’s request on my behalf.There is no doubt in my mine that the efforts shown to me by Mr. Mammucari will not go forgotten when my current lease expires.Thank you Mr. Mammucari, you are a credit to your dealership and Mercedes Benz.I will be sure to call Mercedes Benz at Cherry Hill when my lease expires.

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Re: BEYOND CUSTOMER SERVICEI recently assumed a lease on Swap-A-Lease Website.  The car lease I assumed was a 2017 SL450 leased from Mercedes at Cherry Hill.  Unfortunately, the books in the car were that of a C-300 Mercedes-Benz.  Not knowing what to expect, I called Mercedes Benz at Cherry Hill to try to obtain the correct books.Although I was not the original customer, from North Jersey no less, courtesies were shown to me as if I were.This was primarily due to Mr. Robert Mammucari, New Car Manager.  Mr. Mammucari took the time to LISTEN and ACT.  The latter I was in doubt of prior to calling, of course, pleasantly surprised to find I was wrong.Today, I received the proper manuals.  Manuals directly shipped from Germany.I would also like to thank Tige, Parts Associate, for expediting Mr. Mammucari's request on my behalf.There is no doubt in my mine that the efforts shown to me by Mr. Mammucari will not go forgotten when my current lease expires.Thank you Mr. Mammucari, you are a credit to your dealership and Mercedes Benz.I will be sure to call Mercedes Benz at Cherry Hill when my lease expires.

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I like to thank Khern and the team at Mercedes Benz. They were helpful when I had a flat and Khern was very professional in helping me change the flat. I would not have known what to do without him. Thank you so much Khern for your help.

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I just leased my second car from Ray and I can't say enough about what a great experience it is to work with him. He makes the entire process so easy and pleasant. The best thing about Ray is that the great service doesn't end when you drive your car off the lot. Ray is always there for his customers. Throughout my last 3 year lease any time I needed something or had a question Ray was extremely responsive. When I let him know I was coming in for a new lease he had a list of vehicles prepared that had everything he knew I wanted. I've bought a lot of cars over the years and Ray is, by far, the best salesman I have ever dealt with.

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Read at Google